Caddle Answers: What is a Live Photo (iOS)?

Live Photos are a new feature on iPhone devices. These photos are a 3-second moving image that allows you to select the best picture.

While great for selecting the best picture, this feature isn’t so great for uploading pictures of receipts to Caddle. 

Since live photos are technically a 3-second video, if you upload your receipt to Caddle as a Live Photo, the image format will be incorrect and we won’t be able to review your receipt.

To turn Live Photo off, tap this icon:

With Live Photo off you can upload pictures of receipts to Caddle with ease!

Got more questions about how we run things at Caddle?

Great! We love answering your questions. To look for more answers to other questions, you can refer to our FAQ page or take a look through this blog page for more in-depth explanations on how we roll here at Caddle. 

Still can’t find what you’re looking for? You can contact us and we’ll get back to you with the answer!